Privacy statement
Privacy Policy – Vivienda JACK
Version 2.0
Last updated: 29-7-2026
1. Introduction
Welcome to Vivienda JACK.
We consider your privacy important and handle your personal data carefully. In this privacy statement, we explain what data we collect, why we process it, how we secure it, and what rights you have.
We process personal data exclusively in accordance with the General Data Protection Regulation (GDPR) and applicable Spanish laws and regulations.
By making a reservation or using our services, you acknowledge that you have read this privacy policy.
2. Who is responsible for your data?
Team Housing JACK is responsible for processing your personal data.
Contact details
Housing JACK
E-mail: viviendajackmarmenor@gmail.com
Phone: +31 614190821
Do you have any questions about this privacy statement or the processing of your personal data? Please feel free to contact us.
3. What personal data do we process?
We only process personal data that is necessary for your reservation, stay and the legal obligations applicable to tourist rentals in Spain.
Upon making a reservation
We can process, among other things, the following data:
First and last name
Address details (if provided)
Email address
Phone number
Nationality (if necessary)
Booking details
Invoice details
Payment status
During the mandatory guest registration
In order to comply with Spanish legislation, we are required to register every guest before arrival.
For this purpose, we process, among other things, via our registration partner Check-in Scan:
First and last name
Date of birth
Nationality
Identity card or passport number
Type identity document
Issuing authority
Validity date
Other data required by Spanish legislation.
During your stay
If necessary, we additionally process:
**Correspondence**
Reports of failures
Complaints
Requests
Damage reports
Communication about your stay
We only process personal data that is necessary for the relevant purpose.
4. Why do we process your personal data?
We use your personal data exclusively for the following purposes:
processing your reservation;
the performance of the lease agreement;
the sending of reservation confirmations;
the sending of invoices;
processing payments;
the reimbursement of any security deposit;
providing information before arrival;
communication during your stay;
communication after your stay;
carrying out the legally mandatory guest registration;
meeting fiscal obligations;
handling questions or complaints;
handling damage or liability;
protecting our properties;
improving our services.
We do not use your personal data for automated decision-making or profiling.
5. What is the legal basis for processing your data?
We process personal data exclusively where there is a legal basis for doing so.
This can be:
the performance of the lease agreement;
a legal obligation;
a legitimate interest, such as security or damage handling;
your consent, where this is legally required.
6. Who do we share your personal data with?
We never sell your personal information to third parties.
When this is necessary for our service provision or to comply with legal obligations, personal data may be shared with:
MyTourist
For processing reservations, bookings, communication, and managing your stay.
Our registration partner Check-in Scan
For the legally required registration of guests with the competent Spanish authorities.
Stripe
For securely processing online payments.
External booking platforms
When you make a reservation through an external booking platform, such as Booking.com or Airbnb, these parties process your personal data in accordance with their own privacy policy.
Competent authorities
If we are legally required to do so.
Insurers
If this is necessary for the treatment of damage or liability issues.
Local management team
For the implementation of your stay, reception, support, and any inspections of the accommodation.
Each party receives only the data necessary to perform its tasks.
7. How do we secure your personal data?
We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access or unwanted disclosure.
Below this fall among others:
secure connections (SSL/TLS);
secure storage of data;
limited access to personal data;
strong password protection;
current security software;
access restricted to authorized personnel only.
Although we take appropriate security measures, no system can guarantee complete safety.
8. How long do we keep your personal data?
We never store personal data for longer than necessary.
The retention period depends on the purpose for which the data was collected and the legal retention obligations that apply to us.
Among other things, we store:
reservation and invoicing data for as long as this is legally required;
data for the mandatory guest registration in accordance with Spanish legislation;
correspondence and other communication for as long as necessary for the processing of your reservation, requests or any disputes.
After the applicable retention period has elapsed, personal data is deleted or anonymized.
9. Your rights
You have the right to:
to view your personal data;
to have incorrect personal data corrected;
to have their personal data removed, insofar as the law permits;
to restrict the processing of personal data;
to object to the processing;
your personal data to be transferred to another party (data portability);
to withdraw any consent previously given.
To protect your privacy, we may ask you to verify your identity before we process a request.
Requests can be submitted via:
E-mail: viviendajackmarmenor@gmail.com
We will respond as soon as possible and no later than the statutory deadline.
10. Complaints
Do you have a complaint about the processing of your personal data?
First, contact Team Vivienda JACK. We will try to find a suitable solution together with you.
In addition, you have the right to lodge a complaint with the competent supervisory authority.
For Spain, this is the:
Spanish Data Protection Agency (AEPD)
11. Changes
We may amend this privacy statement from time to time, for instance when legislation changes or our service offering is expanded.
The most up-to-date version is always available via the communication channels of Vivienda JACK.
12. Contact
Do you have questions about this privacy statement or about the processing of your personal data?
Feel free to contact Team Vivienda JACK.
Housing JACK
📧 viviendajackmarmenor@gmail.com
📞 +31 614190821
We are happy to help you further.